The questions people ask first

Teams whose staff work at fixed places somebody else needs proof about — security agencies with posts to cover, facility management crews across client buildings, contract staffing with hours billed against hours paid, and retail chains with stores that open, close and cover. The common shape is staff at sites the office doesn't visit and a client who counts heads.

Mostly not, and we'd rather say so here than on the third call. If location doesn't matter, most of what Timix does — the fence, the distance, the site record — is wasted on you, and a general-purpose HR tool will serve you better.

No. Somebody can be assigned to as many sites as they work at, and each assignment is revocable on its own. When they cover elsewhere they check in at that site and the record says so, rather than the schedule saying one thing and the truth another.

The argument starts to pay for itself around the point where one person spends a day a month reconciling attendance, or where one disputed shift a quarter costs you a penalty clause. Below a couple of sites and a handful of people, a paper register is genuinely cheaper.

That depends on how you set check-in up. On geofence check-in, the phone is measured against that site's own fence before the check-in is accepted, and the record keeps the distance in metres, the GPS accuracy and the timestamp. PIN check-in proves the person knows their PIN, not where they stood, and a Timix Gate recognises the face at the entrance.

On geofence check-in, a position accurate to worse than a hundred metres tells you nothing about whether somebody was at the gate, so the check-in is refused rather than stored as a maybe. The person is told the reading was too weak, and can step outside and try again.

A geofence proves a phone was near a site — it doesn't prove the person was holding it. That is why an account only works on one phone until an admin releases it, and why a mocked location reported by an Android phone is flagged, or refused if you turn that on. It makes the cheap methods expensive and the remaining ones visible; a rooted device with a serious spoofing setup is a different problem, and we don't claim to have solved it.

Check-ins are saved on the phone and sent the next time the app opens with signal, with the position taken at the gate. The honest catch is the timing: the record is timed when it arrives rather than when it was made, and the office can't see it until then.

Their site manager marks them in from the Timix app on the manager's own phone, standing inside the site fence, and the record carries both names. It's a fallback rather than the main route — a site where every check-in comes from one manager's phone is a site worth asking questions about, and the records make that visible.

At a Timix Gate, yes: the tablet recognises staff who have agreed to it on screen and marks them present. On the employee's own phone, no — the app confirms who is holding it with the phone's own fingerprint or face unlock, or the PIN, and nothing is matched against a reference face.

Roster the shift and an alert fires when nobody has checked in by the threshold you set — minutes in, while there is still time to send somebody — in the dashboard, by email, and on WhatsApp if you switch it on. The gap stays visible until it's covered. The alert tells you a shift is uncovered; it doesn't find you a replacement.

No. This is a roster you build, across every site on one grid — there is no auto-scheduler weighing availability, cost and skills. At this size the constraint is usually who is willing to work Sunday nights, which no solver knows.

Yes, read-only, and only the sites you grant them: who is on duty now, who was on duty last week. It's a live view rather than a billing portal — invoices, contracted hours and SLA reporting are not in it.

From the same check-ins the client is looking at, with your pay components and overtime rates applied. One set of numbers behind both the payslip and the invoice, arrived at once rather than by two people from two spreadsheets.

No. It calculates and records pay and writes the files — the bank salary file, the PF ECR and the ESIC sheet — but it does not move money or file returns. You upload those files to your bank and the portals yourself. This replaces the spreadsheet between attendance and payroll, not your bank or your accountant.

Yes. PF and ESI are worked out on every payslip at the statutory rates and ceilings, Professional Tax follows each site's state (standard slabs for eight states, or your own), and pay below the minimum wage for the state, zone and skill level is flagged. TDS and Form 16 aren't built yet.

Per active employee, per month, with volume bands and a discount for paying annually — you only pay for people who are actually on the roster. The current figures, and which band you'd land in, are on the pricing page.

Sites, fences and roles are an afternoon. The longer pole is people: employee records can be imported in bulk from an Excel sheet, assigned to sites, and their sign-in details sent out — so a contract starting Monday starts on Monday rather than the Monday after.

It's a small install, a fingerprint or a PIN, and a check-in that works on the phones people already own and queues when there's no signal. If that question is the one you're stuck on, the app page walks through exactly what an employee sees.

No. The check-in happens in the Timix app on the employee's own phone, so a site needs nothing on the wall. If a site would rather have one fixed device, Timix Gate runs on a tablet at the entrance and marks staff present by face.

Three kinds of session, separated at the server rather than by hiding menus: an admin sees their own company, a client login sees only the sites you grant it and only read-only, and an employee sees their own records. Every record belongs to a company and every query is scoped to it.

Attendance, payroll and 67 reports export to Excel from the dashboard at any time, for any date range, and payouts export to Tally — without asking us. Nothing is held back to make leaving harder.

It's held on servers in India. Aadhaar, PAN, bank and PF numbers are stored encrypted and shown as their last four digits to anyone without payroll access. Every ID revealed and every sensitive download is logged with who, when and from where. Your company sets how long records are kept, and staff can see what's held about them and ask for a correction. Your company decides what to collect; Timix keeps it secure while you use the service.

Two-step sign-in for admins with an authenticator app or a code to their phone, recovery codes, and the option to make it required for everyone. The screen locks itself when left idle, and downloads that carry salaries ask for the password first. Employees sign in with their employee ID and a password, on the one phone their account is tied to until an admin releases it.